Post office decision delay causing frustration

WH Smith in Grays Shopping Centre, where the Post Office is currently housed

WH Smith in Grays Shopping Centre, where the Post Office is currently housed

First published in News

FRUSTRATED shopkeepers want the Post Office to make a decision on the future of its Grays base.

The Post Office, which is at the back of the WH Smith store in Grays Shopping Centre, faces an uncertain future after WH Smith confirmed its store will close on Saturday, March 2.

The Post Office says it wants to stay open in the town centre, but has not yet finalised a plan as to where.

Keith Evans, manager of Grays Shopping Centre, pictured below, said he has been in talks with the company, but has not been told what its decision is.

He said: “We are actually engaged with the Post Office for a mutually beneficial solution for the customers.

“All we know is it is between the Post Office and WH Smith to resolve it. We can’t do any more. Everybody just wants a decision.

“We know there is some sort of plan, but we haven’t been told anything official.

“They should get their finger out, because in a few weeks’ time where are people going to get their pension?”

It is thought staying in the WH Smith building, with the main part of the store closed, would be unfeasible because of the site’s layout.

If the Post Office does not stay in the town centre, residents will be forced to travel to the much smaller Mistry Newsagents, in Blackshots Lane, or others in Lodge Lane and London Road.

The next nearest post office is in Chadwell St Mary.

Customer John Broadhead, from Grays, said it would be a shame if the service was lost in the town.

He added: “It is no good if the nearest Post Office will be Tilbury or Chadwell. They really must give us another Post Office.”

A Post Office spokesman said: “We hope we will be able to continue to provide a service in the current site with a temporary sub-postmaster while a permanent solution is found.

“We would like to stay in the WH Smith building and we are working through how feasible that is. “Plan B is to find somewhere else in the shopping area.”

Comments (5)

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3:22pm Fri 8 Feb 13

grays_mum says...

There's plenty of empty shops in Grays they could take over, which makes me suspicious about how long they're taking to make a decision. Maybe they're not as committed to retaining a presence in the town as they initially said.
There's plenty of empty shops in Grays they could take over, which makes me suspicious about how long they're taking to make a decision. Maybe they're not as committed to retaining a presence in the town as they initially said. grays_mum
  • Score: 0

4:56pm Fri 8 Feb 13

smallal says...

Well the 'storetwentyone is coming' poster has been hanging in an empty unit for over a year now so I reckon they aren't coming, plus there's a travel agents been empty in the High St. for a similar amount of time. Then there's another unit that closed last year near Cash Generators. Surely one of these can be used.
Well the 'storetwentyone is coming' poster has been hanging in an empty unit for over a year now so I reckon they aren't coming, plus there's a travel agents been empty in the High St. for a similar amount of time. Then there's another unit that closed last year near Cash Generators. Surely one of these can be used. smallal
  • Score: 0

7:46pm Fri 8 Feb 13

luckygirl says...

Yep these could all be used, but I guess it all depends on how much the rent is and how much it will cost to make the empty shop suitable for a post office. I feel sorry for the people who rely on the post office. It's a sign of the times.
Yep these could all be used, but I guess it all depends on how much the rent is and how much it will cost to make the empty shop suitable for a post office. I feel sorry for the people who rely on the post office. It's a sign of the times. luckygirl
  • Score: 0

11:50pm Fri 8 Feb 13

ThurrockResident says...

Plenty of empty stores in the Mall and High Street for a Post Office, or why not have a counter in the Library, plenty of space in there. . Also why not open a small WH Smith branch that could be profitable like there is in Billericay High Street? People will always queue for sweets, papers and lottery tickets, but don't want overpriced books or stationery.
Plenty of empty stores in the Mall and High Street for a Post Office, or why not have a counter in the Library, plenty of space in there. . Also why not open a small WH Smith branch that could be profitable like there is in Billericay High Street? People will always queue for sweets, papers and lottery tickets, but don't want overpriced books or stationery. ThurrockResident
  • Score: 0

2:21pm Sat 9 Feb 13

Bodoftheglen says...

Why did they move from there old building opposite the state again an why can't they just have that back that done the job for donkeys years
Why did they move from there old building opposite the state again an why can't they just have that back that done the job for donkeys years Bodoftheglen
  • Score: 0

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